Odyssey Gaming (a Federal Group company) is an innovative business that delivers cutting edge technology to the hospitality electronic gaming sector and is embarking on a new strategic journey. We pride ourselves on having a flexible, collaborative and people-focused culture.  We play the long game, making sound strategic investments in technology and ensuring we build long term meaningful relationships with our customers and our people.

We're seeking a skilled and passionate IT Systems Administrator to help drive the performance and reliability of our critical infrastructure. If you thrive in a fast-paced environment, are obsessed with uptime, and love supporting cutting-edge tech that delivers world-class gaming experiences, we want to hear from you.

As an IT Systems Administrator, you’ll bring deep technical knowledge and hands-on expertise to manage, support, and optimise the infrastructure powering Odyssey’s operational environments.

You will be responsible for:

• Owning the end-to-end performance, security, and reliability of Odyssey’s IT systems with a strong focus on excellence in customer service.
• Configuring, remotely implementing, and maintaining all technology infrastructure (network, compute, storage) across our operational environments.
• Providing Tier 2/3 technical support, acting as a key escalation point for complex issues raised by the Customer Experience and Field Services teams.
• Working cross-functionally to ensure rapid response and resolution, helping us deliver seamless and uninterrupted service to our global player base.

What you bring:

• Broad knowledge of IT systems administration, with strong troubleshooting skills across network, compute, and storage domains.
• A proven track record of supporting high-availability infrastructure in a fast-paced, customer-facing industry (gaming industry experience is a plus!).
• Expertise in performance monitoring, system security, and best-practice infrastructure support.
• Ability to diagnose and resolve escalated issues with speed and precision.
• A proactive mindset and a passion for delivering top-tier support to both internal and external users.

If this is you we would love to hear from you, please submit your application by Friday 27^th June 2025.